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Is “Free Shipping” Really “Free”?
This entry was posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer and tagged ethics, free shipping, multichannel, online shopping, pricing, promotion, trust. Bookmark the permalink.
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